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our clients care about:

  • Everyone being aligned and moving as one.

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  • Leaders ‘walking the talk’ and setting the example.

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  • Values being lived everyday.

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  • Motivated teams achieving their goals.

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  • Engaged and committed employees.

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  • An environment that supports both new and long-standing staff.

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  • Seamless collaboration across teams, locations, and generations.

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You've shifted the way culture is seen - not as a separate initiative, but as a core driver of business success and engaged, motivated teams

case study

Context: A culture in need of reconnection

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Coming out of the Covid-19 pandemic, there was a sense of disconnect:

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  • Teams were engaged but lacked clarity on the company’s direction.

  • Leadership visibility was inconsistent with a dispersed workforce working remotely across multiple locations.​

  • Employees wanted leaders to ‘walk the talk’.

  • Trust and collaboration across teams needed rebuilding.

  • Employees desired a culture that truly enabled and empowered them, with stronger alignment to company values.

clarity:
Defining the Cultural Shift Needed

To move forward, we needed to reignite the cultural identity and make it real in daily work. This meant:

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  • Identifying and refreshing clear, shared values and behaviours that resonated across the organisation​.

  • Working with the leadership team to articulate the vision, mission and purpose of the organisation that everyone could stand behind confidently.

  • Establishing a future that each employee understood how they contributed to the organisation's success​.

  • Gathering employee feedback as key change makers.

action:
Turning Strategy into Real Change

We embedded culture through:

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  • Leadership-led accountability, with town halls, two-way comms channels, and visible role modelling​.

  • People manager activation, equipping middle managers and leaders with toolkits and coaching to embed values and behaviours within teams.

  • Tangible employee engagement, from culture champions to interactive workshops, ensuring alignment across functions and geographies​.

  • A 12 month plan of action to focus efforts and resources to sustain impact.

impact:
A Culture That Powers Performance

We measured the impact of the transformation:​

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  • 97% of employees now recognise the new values​ and align with them daily.

  • Employee Net Promoter Score (eNPS) surged to 87% showing increased engagement.

  • Stronger leadership visibility and trust, with more leaders engaging openly about challenges and accountability​.

  • Increased clarity on strategy, with employees feeling more connected to the company’s direction​, excited about building their careers at this industry leading organisation.

This wasn’t just a culture initiative—it was a business transformation, making the culture a true driver of success.

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